Privacy Policy

Effective Date: March 24, 2025

Table of Contents

  1. Our Commitment to Privacy
  2. How and Why We Obtain Personal Information
  3. How We Protect Your Information
  4. How We Share Information with Third Parties
  5. Digital Privacy & Data Security
  6. Data Retention & Destruction Policies
  7. Payment Integration & Donor Data Processing
  8. Client Responsibilities for Data Protection
  9. Compliance & Hosting Infrastructure
  10. Fraud Prevention & Transaction Security
  11. Fundraising & Donor Compliance
  12. GDPR Compliance for European Clients
  13. Additional Information
  14. Terms & Conditions

1. Our Commitment to Privacy

AidForGood is committed to safeguarding the privacy and security of donor data and financial transactions. We facilitate real-time payment processing, donor data integration, and CRM synchronization, ensuring secure and compliant operations for nonprofit organizations.

We do not sell personal data and only process donor information to facilitate payment transactions and analytics.


2. How and Why We Obtain Personal Information

AidForGood collects donor data strictly for payment integration and CRM synchronization, ensuring seamless transactions and donor engagement.

What We Collect:

  • Personal Identifiers: Name, email, mailing address, phone number
  • Financial Data: Transaction details, donation amount, payment method
  • Authentication & Security Data: Login credentials for donor access, one-time passcodes (OTP)
  • CRM Integration Data: Donor engagement history, giving trends, and segmentation

How We Use the Data:

  • Facilitate and process secure donations through PCI DSS-compliant gateways
  • Sync donor transactions to nonprofit CRM systems in real time
  • Ensure donor authentication and fraud prevention

3. How We Protect Your Information

AidForGood implements multi-layer security protocols, including:

  • PCI DSS Level 1 compliance for all payment processing
  • AES-256 encryption for donor data in transit and at rest
  • Two-factor authentication (2FA) and OTP login security
  • Real-time fraud monitoring for suspicious transactions

4. How We Share Information with Third Parties

AidForGood does not sell donor information. However, we may share data with trusted service providers solely for:

  • Payment Processing: Transactions via PCI DSS-certified payment gateways
  • CRM Synchronization: Secure API-based data integration with nonprofit CRM systems
  • Fraud Prevention: Sharing suspicious transaction patterns with security vendors

๐Ÿ”— PCI DSS Compliance Information


5. Digital Privacy & Data Security

AidForGood uses essential tracking technologies for:

  • One-time passcode (OTP) authentication
  • Seamless donor login across multiple nonprofit organizations
  • Session security logs to prevent unauthorized access

We do not use cookies for third-party marketing or tracking.


6. Data Retention & Destruction Policies

Retention Periods:

  • Transaction Data: Retained for 7 years per financial compliance laws
  • Donor Profiles: Retained until donor requests deletion or service termination
  • CRM Logs: Retained for active client services only

Data Destruction Policy:

Upon service termination or client request, AidForGood permanently deletes donor data from active systems and removes any associated CRM logs, subject to legal and regulatory retention requirements.


7. Payment Integration & Donor Data Processing

AidForGood is not a payment processor but a payment integratorโ€”we do not store payment credentials but transmit donor transactions securely to third-party processors like Stripe, PayPal, and Authorize.net.

Key Payment Features:

  • Real-time donation processing & CRM sync
  • Encrypted donor data transmission
  • Seamless multi-ministry giving under unified login

๐Ÿ”— AidForGood Payment Integrations


8. Client Responsibilities for Data Protection

Clients must:

  • Ensure all donor records comply with PCI DSS and GDPR
  • Maintain API security for donor data synchronization
  • Monitor and enforce proper user authentication policies

9. Compliance & Hosting Infrastructure

AidForGood operates on Liquid Web, ensuring:

  • SOC 2 Type 2 & PCI DSS-compliant infrastructure
  • Redundant server backups & disaster recovery

๐Ÿ”— Liquid Web Security & Compliance


10. Fraud Prevention & Transaction Security

To protect donor funds, AidForGood employs:

  • AI-driven fraud detection for anomalous transactions
  • Multi-factor authentication (MFA) for donor logins
  • Behavioral analytics to flag suspicious patterns

๐Ÿ”— Fraud Prevention Guidelines


11. Fundraising & Donor Compliance

AidForGood ensures compliance with:

  • GDPR & PCI DSS for donor transactions
  • IRS guidelines for tax-deductible donations
  • Nonprofit best practices for donor engagement

๐Ÿ”— Nonprofit Data Privacy Standards


12. GDPR Compliance for European Clients

AidForGood adheres to General Data Protection Regulation (GDPR – EU 2016/679) by:

  • Providing donors with opt-in consent for transaction processing
  • Offering data portability & right-to-be-forgotten requests
  • Ensuring encrypted cross-border data transfers

๐Ÿ”— GDPR Compliance Information


13. Additional Information

Clients may request a full copy of the Privacy Policy in PDF format.

๐Ÿ”— Download pdf version of AidforGood Privacy Policy


14. Terms & Conditions

By using AidForGoodโ€™s payment integration services, nonprofits and donors agree to:

  • Compliance with PCI DSS & GDPR guidelines
  • Use of essential security features for authentication
  • Responsible handling of donor payment records

๐Ÿ”— Full Terms & Conditions

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